Returns/Exhanges – POP of JUNK

Shipping/Returns/Exhanges

Contact us

(404)399-3926/ Business inquires popofjunk@yahoo.com/ order inquiry Mypopofjunk@gmail.com

Shipping

ONCE A ORDER IS PLACED IT CAN NOT BE CANCELLED FOR ANY REASON! ONLY A STORE CREDIT WILL BE ISSUED IF A ITEM AND/OR ITEMS NEED TO BE CHANGED! Please allow up to 14 business days to receive your order.  In most cases items ship within 2 days from the date the order was placed however sometimes order volume can be higher than expect at certain times of the year.  If you order a small package it will ship in our 3 day shipping class. Larger more expensive items ship in our 2 day shipping class.

OVERNIGHT/EXPRESS DELIVERY

Wish to have your package overnighted?  No problem.  The cost of over night shipment is a additional $28.00 usd.  The option is only available to the 50 United States.  Simply select the overnight as your shipping method.

LOST/STOLEN/NOT RECIEVED ITEMS

Once your package has been shipped a valid tracking number will be provided to you via email.  You may check your packages journey on USPS.COM until it is delivered to your door step.  For if ANY reason your package does not make it or is stolen/ lost in U.S mail POP OF JUNK is not responsible.  Once a package shows it has been scanned in to the USPS system the responsibility then lies on USPS to care for and delivery your merchandise.  If you do not receive your merchandise or miss the delivery please contact USPS.COM or visit your local post office and provide them with the tracking number that was provided to you and they will further assist you in retrieving your merchandise or filing a claim.  All orders include $50.00 insurance at no additional cost.  If your order is valued at more then $50.00 and you would like to increase the insurance amount please contact us via email at popofjunk@yahoo.com.  Increasing package insurance will be an additional.  

 

Need more information about our return and exchange policy?

We want you to be completely satisfied with your purchase but understand that sometimes an item needs to be returned or exchanged. No worries!  Returns are excepted for store credit only. Exchanges can be made up to 10 days after the processed order ships to you.

Listed below are the details for information on how to return or exchange your purchase.

 

NO REFUNDS OR EXCHANGES ON $15 DEALS, Stockings or earrings ALL SALES ARE FINAL NO EXCEPTIONS.

 

Returning items purchased at Pop Of Junk

Returns can be made up to 10 days after the processed order ships to you for a store credit. If you would like to return your merchandise purchased on popofjunk.net, please follow the return instructions below.

 

You can return merchandise for a STORE CREDIT, which will be credited to you via a discount code to use on the website in the amount of your purchase.

If you would like to make your return by mail:

 

  • Securely pack your merchandise, being sure to include the invoice/packing slip and your contact information.
  • Ship your package via US Postal Service or any other mail carrier. 
  • We will process your return within 10 days of receipt and issue you an store credit crerdit. If you provide us your email address, we will notify you via email when your return has been received and processed.

Please be advised of NON-RETURNABLE ITEMS:

  • Leggings/Stocking
  • Jewelry Accessories
  • Scarves
  • Sale Items are FINAL SALE
 
 

Exchanging Pop Of Junk merchandise by mail

Exchanging an item purchased on popofjunk.net is easy! Exchanges can be made up to 10 days after the processed order has shipped to the customer.

 

If you would like to exchange your merchandise by mail, please:

Please note that Pop Of Junk is NOT responsible for return shipping charges.

 

  • Securely pack your merchandise, being sure to include the invoice.
  • Ship your package US Postal Service or UPS or any mail carrier, making sure you insure your package.
  • We will process your exchange shipment within 10 days of receipt please include a note or send an email to mypopofjunkf@gmail.com with the item(s) your wish to exchange for.

  • If you provide us your email address, we will notify you via email when your exchange has been received and processed.

 

 

 

Any additional questions and concerns regarding returns and exchanges can be emailed directly to mypopofjunk@gmail.com
 
 
Thank you for being a valued Pop Of Junk customer!!!

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